IT Support · Cornwall & London
Doubts about security, value, or customer experience? We take ownership of your systems so you can concentrate on running the business.
Problems we solve
When you join us we take ownership of all your IT systems — remote or on-site — across the South West and London.
Our desktop support app means one click to log a call. Plain English. Fast answers.
Layered protection, monitoring and training — we reduce risk honestly, without false 100% guarantees.
Services
Managed support, security, backup, strategy, remote working and VoIP — designed for SMEs, charities, recruitment and FCA-regulated firms.
Unlimited remote helpdesk, 24/7 monitoring, SLAs and vendor management.
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Layers of protection, audits, MFA, anti-malware and Cyber Essentials guidance.
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Security-first Copilot and AI roadmaps — proven step by step before you scale spend.
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Secure offsite backups with tested restores so you can recover the same day.
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Roadmaps, budgets and technology business reviews aligned to your goals.
How we work →
Secure home working and business phone systems that follow your people.
Talk to us →AI, safely
Microsoft Copilot, automation and readiness reviews for Cornwall and London businesses — governance first, jargon free.
Assess your setup, find where AI pays off, and build a practical roadmap.
Configure and train teams so AI works for the business — not the other way round.
Adopt tools without leaking client data — GDPR-aligned acceptable use.
Why us
Vendor ping-pong stops with us. We chase it through to resolution.
Plain English answers. You are the expert in your industry — we respect that.
Clients from day one still with us. Twenty-plus years of customer service discipline.
Calls answered live. Emails typically within 30 minutes. Urgent work prioritised.
Regular roadmap meetings — including how AI fits — so you stay productive.
Transparent view of security, projects, renewals and spend — no black box.
Proof
“Their professional yet friendly approach is a credit to them, and their knowledge is superb. Everything you could need, all handled and taken care of.”Samuele Armondi · Thought Quarter · Managing Director
“Purple Cloud IT give us the confidence that we are secure, and are always compliant with the most recent guidelines. The team can handle crisis calls and resolve issues quickly.”Leann Cross · Home-Start Greenwich · Director
Sectors
FCA-minded cyber controls that still let staff do their jobs.
Confidential data protected — with charity-friendly pricing.
Fast-moving tech that just works, plus Copilot efficiency gains.
Keep costs sensible without cutting corners on security.
Onboarding
We listen to frustrations, review your setup and share early recommendations.
Clear benefits, pricing and options — often with a walkthrough video.
Seamless handover, staff setup on-site, transparent checklist.
You focus on the business. We keep IT efficient, secure and improving.
Book a no-obligation conversation. Tell us what is broken, and we will show you how we take ownership.
